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Care & Handling

Care & Handling at The Gallery ONE

At The Gallery ONE, every item, whether an exquisite art piece, a delicate decor accessory, an enchanting children's book, or a gourmet delight, is crafted with passion and precision. To ensure that each product remains in its optimal condition and continues to add beauty to your life, we offer the following care and handling guidelines:

Art Pieces:

  • Display: Keep artworks out of direct sunlight to prevent fading or discoloration. If possible, use UV-protective glass for framing.

  • Cleaning Your Mounted Fine Art Photograph:

    • Surface Care: Use extreme caution. Dust the picture glazing with a soft, damp cloth or chamois. Apply only light pressure, rinse with clean water, and dry by blotting the cloth. Avoid using dry or gritty cloths as they may scratch the surface and create static.
    • What to Avoid: Do not use window cleaning sprays, kitchen scouring compounds, or solvents such as acetone, gasoline, or lacquer thinner. These can permanently damage your photograph.

  • Cleaning the Frame:

    • Wood Frames: Our wood frames have a protective wax finish. Use a soft, dry cloth for periodic dusting or to remove spots. Refrain from using liquid and chemical cleaners as they deteriorate the protective finish.
    • Black Cube & Stainless-Steel Frames: Use a high-quality microfiber cloth. Apply light pressure, rinse with clean water, and blot dry.
    • Dust Maintenance: Compressed or canned air is recommended to remove surface dust from the liner, ensuring no moisture is expelled during the cleaning process.

  • Lighting: Proper lighting uses a combination of spotlights and spreads. The correct spread degree will depend on the light fixture's distance from the photograph. Consult an electrician or lighting professional for the ideal light balance and art presentation.

  • Environment:

    • Protection Measures: Our Fine Art utilizes advanced technology and the finest materials, incorporating UV protection measures. Nonetheless, avoid displaying your photograph in direct sunlight, high humidity, or high temperatures.
    • Caution: Temperatures exceeding 75°F, direct sunlight, or humidity levels above roughly 60% could damage your image, causing fading or bubble formation on the mounted image.

Home Decor:

  • Furniture: Dust regularly with a soft cloth. Avoid placing in direct sunlight or near heat sources.
  • Textiles: Follow label instructions. Generally, hand wash or use a gentle machine cycle. Air dry and avoid excessive wringing.
  • Ceramics & Glassware: Hand wash recommended. Avoid abrasive scouring pads.

Kids' Zone:

  • Toys: Clean with mild soap and warm water. Check regularly for wear and tear to ensure safety.
  • Accessories: Wipe with a damp cloth and allow to air dry.
  • Books: Store in a cool, dry place. Use a soft brush to remove dust from covers and edges.

Gourmet Delights:

  • Storage: Store in a cool, dry place unless specified otherwise. Keep away from direct sunlight.
  • Shelf Life: Adhere to the 'Best Before' date. Once opened, consume within the recommended timeframe.
  • Handling: Ensure hands are clean when handling gourmet products to maintain freshness.

General Tips:

  • Avoid placing any item in high humidity areas, such as bathrooms, to prevent mold and degradation.
  • Regularly inspect items for any signs of wear, damage, or aging, especially if they're frequently used or are in areas with high traffic.
  • Always read and follow any specific care instructions provided with the product.

By following these guidelines, you ensure that the beauty and integrity of your purchase from The Gallery ONE are maintained for years to come. Should you have any specific queries regarding the care of an item, please don't hesitate to reach out to our team.